Privacy Policy
How we collect, use, and protect your personal information
1. Data We Collect
We collect information you provide directly and automatically when using our services.
Personal Information
Name, email address, and contact details when you create an account or contact us.
Wallet Information
Blockchain wallet addresses and transaction history related to POST Token services.
Usage Data
Information about how you interact with our platform, including pages visited and features used.
Device Information
Browser type, operating system, IP address, and device identifiers.
2. How We Use Your Data
We use your information to provide, improve, and secure our services.
- Process transactions and provide POST Token services
- Send important updates about your account and services
- Improve and personalize your experience on our platform
- Comply with legal obligations and prevent fraud
- Communicate about new features, products, and promotions
- Provide customer support and respond to inquiries
3. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy.
Transaction records on the blockchain are permanent and cannot be deleted. Off-chain data is retained for the duration of your account plus a reasonable period for legal compliance and business needs. You may request deletion of your personal data, subject to our legal obligations.
4. Data Security
We implement industry-standard security measures to protect your information.
- Encryption of data in transit and at rest using AES-256
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- Secure data centers with 24/7 monitoring
- Incident response procedures for security breaches
5. Your Rights (GDPR/CCPA)
Depending on your location, you may have certain rights regarding your personal data.
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data, subject to legal exceptions.
Right to Data Portability
Receive your data in a structured, commonly used format.
Right to Object
Object to processing of your data for certain purposes.
6. Cookies
We use cookies and similar technologies to enhance your experience.
Essential cookies are required for the platform to function. Analytics cookies help us understand how visitors use our site. You can manage cookie preferences through your browser settings. For more information, see our Cookie Policy.
7. Third-Party Sharing
We may share your information with trusted third parties in the following circumstances.
- Service providers who assist in operating our platform
- Blockchain networks for transaction processing
- Legal authorities when required by law or court order
- Business partners with your explicit consent
- In connection with a merger, acquisition, or sale of assets
8. Children's Privacy
POST Token services are not intended for children under 18.
We do not knowingly collect personal information from children under 18 years of age. If we become aware that we have collected data from a child, we will take steps to delete it promptly. Parents or guardians who believe their child has provided us with personal information should contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
We will notify you of any material changes by posting the updated policy on our website and updating the 'Last Updated' date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Information
If you have questions about this Privacy Policy, please contact us.
POST Token Foundation, Dubai, UAE
Data Protection Officer: dpo@post.network